Privacy Policy

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At ThermaCool, LLC, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you submit a contact form, request a quote, or schedule service.
• Usage Data: IP address, browser type, pages visited, and time spent on our site to help us improve user experience.
• Cookies: Small data files stored on your device to enhance site functionality and remember preferences.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide HVAC services
• Send appointment confirmations and service updates
• Improve our website and customer experience
• Comply with legal obligations

How We Protect Your Information

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our website or delivering services, under strict confidentiality agreements.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: info@thermacoolhvac.com

Phone: (804) 676-8323